top of page

FAQ's

Car Dealership Insurance

 

The Garage/Auto Policy provides coverage for the legal liability of automobile dealers, garages, repair shops and service stations. The coverages available:

  • Bodily injury and property damage – Covers damages from garage-related operations.

  • Garage keepers – Covers damage to customers’ autos and property.

  • Garage-owned autos – Covers damage to garage-owned autos.

  • Owned autos – Provides protection for claims arising out of ownership.

  • Hired autos – Provides protection for a vehicle you or your employee rent or borrow for business.

  • Non-owned autos – Provides protection for partners, employees or members of households using the vehicle for your business or personal affairs.

  • Temporary substitute autos – Provides protection when your owned auto is disabled and you’re using another vehicle temporarily.

  • Newly acquired autos – Provides protection for new or additional autos acquired during the policy period.

 

Optional Coverage

 

To offer your business more complete coverage at a great rate consider the following optional coverages:

  • Broadened Garage Liability (Defective Product and Faulty Work) -Covers the products or work performed by your shop in the event that the work or parts results in an accident that causes property damage to your customer’s vehicle.

  • Customer Autos Actual Loss Sustained - Covers the amount of the actual loss of a customer’s vehicle without regard to a dollar limit.

 

1

Dealership Physical Damage Coverage

 

This coverage typically provides protection for owned autos, motorcycles, trucks and trailers owned by the dealership and held for sale. In most cases, the coverage extends to other “land motor vehicles” like golf carts, scooters and construction equipment.

It can be extended to cover other vehicles on a dealer’s lot that may be under a floor plan or on consignment. The classes of vehicles to be covered will be notated within the policy declarations. It is important that a dealer review their policy to determine what vehicles are covered.

 

The policy will almost always offer coverage for “Collision” losses. In addition to collision, a policy will normally have either “Comprehensive”, “Specified Perils/Specified Causes of Loss” or simply “Fire and Theft”. “Comprehensive” is essentially all risk coverage protecting the vehicle for anything that may happen to it unless the incident is specifically excluded in the policy. “Specified Perils” covers exposures listed by name in the policy such as fire, theft vandalism, wind, hail and flood. “Fire and Theft” coverage limits claims to just fire and theft.

 

It is critical that you, the insured, understand this part of the Dealer’s Physical Damage coverage. In recent years, many carriers have had poor results due to catastrophic losses caused by floods and hurricanes and to counteract this, they only offer “Fire and Theft” so they don’t have to pay claims for weather related loss.

 

The policy will carry a deductible for the loss which is subtracted from the amount of the claim. In the event of a collision loss, the deductible will apply to each vehicle for each occurrence. The deductible for “other than collision” is assigned per vehicle but will normally be limited to a maximum per loss, often 5X. In states where weather related losses are prevalent such as my home state, Florida, this maximum per loss (or aggregate) may be removed when relating to weather and the deductible applies to each and every vehicle.

 

The coverage may be written on a reporting form or non-reporting form. When available on a reporting form, the premium carries a considerable discount.

2

Coinsurance

 

An insured is required to carry 100% of insurance to value meaning they must insure all vehicles they own under this coverage form. If the dealer purchases an inadequate limit, a coinsurance penalty applies. The easiest way I’ve found to explain how this penalty applies is a formula of “did over should”. The carrier takes the limit the client “did” purchase and divides that by the amount the client “should” have purchased. Let’s say a dealer buys a policy with $100,000 of dealer’s physical damage coverage. During the policy term, a $10,000 car is stolen. While settling the claim, the insurance carrier determines the dealer actually owned $200,000 of inventory at the time of the loss. The formula would be $100,000 (“did”) divided by $200,000 (“should”) which calculates out to 50%. The carrier applies this percentage to the amount of loss and then subtracts the deductible offering the dealer only $4,000 for the $10,000 vehicle. It is important to note that the inventory is based on the dealer’s cost plus any reconditioning expense and not the retail value.

3

Drive Away Collision Limitation

 

The garage policy limits collision coverage to 50 miles for autos being driven or transported from point of purchase or distribution to their destination. This exclusion applies if the distance is greater than 50 miles even if a collision occurs within the 50-mile radius. Driveaway collision coverage deletes this distance exclusion and affords coverage for the pick up or delivery of vehicles to or from a point greater than 50 miles from the dealership. This exclusion does not apply to third party liability coverage. Liability protection applies anywhere in the continental U.S., Canada and U.S. Territories.

4

Workers’ Compensation Insurance

 

Because we all have backgrounds in the new car dealer business we have developed a knowledge of the various new car dealer employee classifications that allows us to properly classify employees at the greatest advantage to the dealer.

As a result of this knowledge and understanding of the new car business, we have often been able to save dealers 10 to 20 per cent of their premiums on proper classifications alone.

We also have specific knowledge of how a dealer’s experience modification factors are promulgated.

We make every proactive effort to see that our clients enjoy the lowest experience modification factors possible.

We represent only the best carriers that have competitive programs which are often specifically tailored for the dealer market.

 

We offer the following plans:

  • Paid Loss Retros

  • Incurred Loss Retros

  • Dividend Plans

5

Surety Bonds

In recent years these bonds have become increasingly more difficult to obtain and the premiums have steadily risen. A common misconception is that the bond is a type of insurance policy. In actuality, it is nothing like an insurance policy. It is a contractual guarantee that states a dealer is financially able to settle a “loss” up to the penal sum of the bond. A “loss” occurs when the dealer breaks the terms of the bond. This is normally when a dealer commits fraud or acts in otherwise unethical manner.

In the event the dealer doesn’t settle the “loss” with the claimant, the bond carrier steps in and pays on the dealer’s behalf. One of the biggest differences between the bond and insurance is that once the bond carrier pays the claim, it goes back after the dealer for reimbursement. The ability of the dealer to reimburse the bond carrier is the point that drives the bond’s price and availability. Much like an unsecured loan from a bank, if the bond carrier feels it will have difficulty being reimbursed by the dealer, the premium will go up.

The principal’s credit score is the primary factor in the underwriting process but other factors such as the length of time in business and the principal’s personal financial statements can also be factored in.

Dealers Insurance Services has been providing bonds to dealers since 1982 and has developed relationships with bond carriers that can handle any situation. We pride ourselves as guaranteeing the lowest price and quickest turnaround time in the industry.

6

Differences Between Garage Liability and Garagekeepers Liability Insurance

 

While we will get into this subject in more detail later, think of the Garage Policy as a combination Business Auto Coverage form and Commercial General Liability Coverage form.

 

A typical garage business has an auto exposure (owned, non-owned and hired) as well as premises/operations, contractual and products/completed operations exposures.

 

Rather than writing two separate policies, the Garage policy allows you to combine the coverages into one form.

 

SECTION II – GARAGE LIABILITY

 

Section II of the Garage form covers two liability exposures: “Garage Operations” – Other Than Covered “Autos” (CGL exposures) and “Garage Operations” – Covered “Autos” (Auto exposure) for “bodily injury” and “property damage”(both exposures), and “covered pollution cost or expense” (auto exposure only).

 

The policy defines “garage operations” as the ownership, maintenance or use of locations for garage business and that portion of the roads or other accesses that adjoin these locations.

 

It includes the ownership, maintenance or use of covered autos (designated by coverage symbols) and all operations “necessary or incidental” to a garage business.

 

What is “necessary and incidental” to garage operations is often subject to discussion with the insurer.

 

For example, would a restaurant attached to a new car dealership be “necessary and incidental” to the service station?

 

The underwriter would probably feel that it is not and require a separate CGL for the restaurant exposure.

 

“Auto” is defined as a land motor vehicle, trailer or semitrailer. Unlike the CGL and Business Auto Coverage forms, the definition does not mention that the auto has to be designed for use on public roads, nor does it make reference to “mobile equipment”.

 

This makes the Garage policy definition of “auto” very broad indeed.

 

What is considered a covered auto is determined by the selection of a coverage designation symbol.

 

The Garage form also adds two additional symbols – symbols 30 and 31 – for exposures which are unique to garage operations.

 

Symbol 30 covers any customer’s auto left with the named insured for service, repair, storage or safekeeping.

 

This symbol would be used to “trigger” the garagekeepers coverage.

 

Symbol 31 covers dealers “autos” and “autos” held for sale by non-dealers or trailer dealers.

 

This is used for physical damage coverage.

 

Since the liability coverage part covers both CGL-type exposures and auto-type exposures, the policy includes two definitions of “who is an insured”.

 

“Insureds” for covered autos include the named insured, permissive users, and anyone liable for the acts of an insured.

 

“Insureds” do not include the owner of a borrowed or hired auto, employees while using employee owned vehicles, someone working in an auto business, dealer’s customers (unless they have no available insurance) or a partner while using a vehicle owned by the partner.

 

“Insureds” for the garage operations other than autos include the named insured, and the named insured’s partners, employees, directors or shareholders while acting within the scope of their duties.

 

This is much more restrictive than the CGL definition of “insured” because it does not include real estate managers, legal representatives, mobile equipment operators or newly acquired or formed organizations.

 

As was previously mentioned, the garage operations – other than auto coverage covers liability for “bodily injury” and “property damage”.

Unlike the CGL policy, it does not cover “personal injury” or “advertising injury”.

 

These coverages would have to be added by endorsement.

 

Excluded from coverage would be: expected or intended injury; contractual liability (except “insured contracts”); workers compensation; employee indemnification and employer’s liability; fellow employee; care, custody or control; leased autos (except autos rented to customers when servicing their vehicles); pollution; racing; watercraft or aircraft; defective products; work you performed; loss of use; products recall; war; and liquor liability.

 

The garage operations coverage – other than autos is subject to an accident limit and an annual policy aggregate limit.

Unlike the CGL, there is not a separate products/completed operations aggregate.

 

Because the garage liability coverage is not as broad as the CGL policy, it is recommended that the Broadened Coverage – Garages endorsement (CA 25 14) be added. This endorsement adds coverage for: personal and advertising injury; host liquor liability; fire legal liability; incidental medical malpractice; non-owned watercraft; spouses as insureds; coverage for newly acquired garage businesses (90 days); and limited worldwide liability coverage.

 

When added, these coverages become subject to the policy aggregate.

 

As previously mentioned, the Garage Operations – Auto coverage part covers “bodily injury”, “property damage” and “covered pollution cost or expense” arising out of the ownership, maintenance or use of a covered auto.

 

“Covered pollution cost or expense” would cover “bodily injury” or “property damage” caused by the leakage of fuels, lubricants, fluids, exhaust gases or other similar pollutants that are “needed for or result from the normal electrical, hydraulic or mechanical functioning” of the covered auto if the pollutants are released from an auto part designed to hold, store, receive or dispose of the pollutants.

 

For example, if a covered auto overturns as the result of an accident and gasoline from the gas tank leaks out, the policy would cover any resulting BI or PD.

 

Also covered would be third party liability if an insured causes another vehicle to discharge pollutants as the result of an accident.

The policy does exclude damage caused by pollutants which are being transported by the insured or which are being stored in the covered auto.

 

The other exclusions which apply to garage operations also apply to the auto exposure.

 

The auto coverage is subject to an accident limit which is separate from the garage operations accident limit.

 

The auto liability coverage is not subject to the aggregate.

 

SECTION III – GARAGEKEEPERS COVERAGE

 

Garagekeepers coverage provides protection for damage to customer’s vehicles due to the insured’s legal liability.

 

Coverage options are comprehensive (anything other than collision or overturn), specified causes of loss (fire, lightning, or explosion; theft; or mischief or vandalism) and collision or overturn.

 

This coverage is needed because of the “care, custody or control” exclusion in the liability section of the policy.

 

It covers the insured’s “bailees” exposure.

 

Because the basic policy coverage is based on the “legal liability” of the insured for damage to customer’s vehicles, the customer must prove that the insured was negligent for the damages.

 

This can create a loss of goodwill if coverage is denied because it is determined that the insured is not negligent for the damage.

For this reason, two direct coverage options are available:

 

  • direct excess and direct primary

  • Both coverages apply without regard to liability

 

With direct excess, coverage applies in excess of the vehicle owner’s coverage.

 

With direct primary, the garage insured would share the loss with the auto owner’s insurer.

 

With Garagekeepers coverage, the insured must select a limit for each location.

 

At times, the exact limit needed can be difficult to determine.

 

One way to determine the limit is to consider the average value of the vehicles in the insured’s care times the average number of vehicles in the insured’s care at a given time.

 

For example, if the average value of customers vehicles is $20,000 and the average number of vehicles on hand is 10, a limit of $200,000 would be selected.

 

There is no “coinsurance-type” penalty for underinsurance, but care should be used in the selection of the limit because a catastrophic total loss (like a tornado) could leave the insured without adequate coverage.

 

Because Garagekeepers coverage is physical damage coverage, deductibles apply to covered losses.

 

For comprehensive or specified causes of loss coverages, loss by theft or by vandalism or malicious mischief is subject to a deductible for each auto and is also subject to a maximum deductible for all such loss in one event.

 

The collision deductible applies to each auto, regardless of the number of autos involved in the collision loss.

 

The maximum limit would be the location limit.

 

Garagekeepers coverage is subject to several exclusions.

 

Excluded are: contractual obligations; theft by an insured; defective parts; faulty work; loss to sound reproducing equipment (unless permanently installed); loss to tapes, records, etc.; loss to other sound receiving equipment (CB’s, mobile radios, telephones or scanning monitors unless installed in the dash or console) and radar detection equipment.

 

SUMMARY

 

As you can see, the difference between garage liability coverage and garagekeepers coverage is the difference between liability insurance and physical damage insurance.

One covers the insured’s liability for operations and autos and the other covers damage to customer’s vehicles.

All garage risks need both coverages to properly insure their loss exposures.

7

Cover Your Business with Umbrella Liability Insurance

 

Standard business liability coverage will take care of you in most situations, but when serious situations arise, commercial umbrella insurance will help ensure that your business is protected. Learn what an umbrella policy is and how it works.

 

What is umbrella insurance?

Umbrella liability insurance protects you when accidents happen and your existing liability insurance policies cannot cover all the expenses. Essentially, it picks up where your business auto liability, general liability or other liability coverage stops, providing extra protection against bodily injury and/or property damage. 

 

How commercial umbrella insurance works

A commercial umbrella policy serves two distinct purposes:

  • It expands the limit that your company already has in its existing, or underlying, liability policies. If your general liability policy offers $1 million coverage per occurrence or $2 million total, you could expand those limits to $3 million per occurrence and $4 million aggregate with a $2 million umbrella policy.

  • It broadens coverage for things that your underlying policies may not cover. If your auto liability policy covers accidents that might occur in a specific area, an umbrella policy could expand the coverage territory.

 

Customize your umbrella policy to fit your business

We can tailor commercial umbrella policies to the needs of different businesses. Owners of an auto body shop might need an umbrella policy to offer expanded coverage for garage liability, but a law practice that entertains clients might need expanded liquor liability limits. 

When you talk with an agent to discuss umbrella insurance policies, you can request a quote that is customized to meet the specific needs of your business. Here’s what you need to provide in order to get a customized umbrella policy quote:

  • The financial and operational details of your business.

  • A copy of the declaration page of your current general liability and business auto insurance policy (if you have them).

  • Any prior losses your company has experienced. Keep in mind that a loss doesn’t necessarily mean your premium will be higher.

  • A list of the company’s officers, their positions and experience if they are different from the owners of record. Typically, the longer and more successful the company’s overall record, the better the risk for the insurer and the lower the premiums. 

  • Annual payroll and a breakdown of employees who are full-time, part-time, subcontractors or consultants.

8
bottom of page